AW: [Desktop_printing] Role of CUPS and error handling

Michael Sweet mike at
Wed Mar 29 03:25:18 PST 2006

Johannes Meixner wrote:
> Hello,
> On Mar 27 10:09 Michael Sweet wrote (shortened):
>> The main issue is that, out of the box, SuSE's web interface can't
>> work because there is no lppasswd set.
> Out of the box the cupsd must meet our general security policy.
> We have a perfect dilemma:
> You demand your defaults and we demand our general security policy
> but both contradict each other.

Um, how about asking the user when they install SuSE for the
print administrator password (IIRC you already help them setup
their first printer?)

>>> On the other hand we really did something which is different
>>> than the original CUPS 1.1.x: Our "preauth_security" patch,
>>> see "Generalized Functionality for BrowseAllow and BrowseDeny" in
>>> I expected several complaints and problems here (in particular
>>> because one cannot switch off the "preauth_security" patch)
>>> but here everything is quiet.
>> Probably because those changes are less likely to cause problems
>> for a typical environment.  However, requiring someone to use
>> "BrowseAllow foo" to allow connections from "foo" is not intuitive,
>> so I'll bet there are some enterprise-class users that are not
>> able to use the SuSE CUPS packages because of this...
> I wrote "here everything is quiet" and I meant it ("here" means
> that I didn't get a complaint or problem report from any of our
> customers).
> Perhaps you (or others) got complaints or problem reports from
> our customers and then it is another example of what I wrote:
> -----------------------------------------------------------------
> I would really like to know what goes on out there why some
> of our users don't even try to use YaST or lpadmin or read our
> documentation or use our support stuff but instead they seem
> to waste their energy and bother others with their problems.

If the answer isn't in front of them, many users assume it is not

Michael Sweet, Easy Software Products           mike at easysw dot com
Internet Printing and Publishing Software

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